"We’ll Collect, Service and Deliver Your Van Same Day
…Or Else It’s FREE!"
This service promise sums up our absolute commitment and is intended to compensate you if we under-perform. However, there are several fairly obvious occasions when this can’t apply, which I would like to point out to you to avoid any future misunderstanding.
- Doesn’t apply if extra work has been requested or if parts are on order.
- Doesn’t apply if we’ve been unable to contact you to discuss a problem or return the van.
- Doesn’t apply if our service/inspection reveals that the van is illegal to drive.
- Doesn’t apply if a defect in the van caused an unexpected service delay.
- Doesn’t apply if there’s a problem with payment.